Last updated: June 2026
Payments for Nazmiq are processed by Paddle, our Merchant of Record. Refunds are issued through Paddle to your original payment method.
You may request a refund within 30 days of any charge. As our Merchant of Record, Paddle handles refund requests and customer-service inquiries and returns approved refunds to your original payment method. This is in addition to any mandatory statutory rights.
Consumers in the EU/UK normally have a 14-day right to withdraw from a distance contract. Because Nazmiq is digital content/services supplied immediately, by subscribing and starting to use the Service you request immediate performance and acknowledge you may lose the statutory withdrawal right once the service has been fully provided for the period — except as preserved by the 30-day money-back guarantee above and by mandatory law.
Contact us from your account email — contact@quote-lens.com or phone +20 101 992 8994 — with the transaction ID from your Paddle receipt. Approved refunds are processed by Paddle, typically within 5–10 business days, to the original payment method and currency.
Except where required by law or stated above, charges are non-refundable when the billing period has been substantially used; the account was suspended/terminated for breach of the Terms; or the request relates solely to AI output accuracy — outputs are provided without warranty (see Terms §5) and must be verified before reliance.
If you believe a charge is incorrect, please contact us first — we can usually resolve it faster than a bank dispute. Fraudulent chargebacks may result in account suspension.
Nothing in this Policy limits non-waivable consumer-protection rights in your country of residence.